Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to:
* Provide excellent customer service to members/guests
* Welcome and greet members/guests upon arrival
* Answer phones, book appointments, sell memberships, gift cards and upgrades
* Follow proper filing procedures/file maintenance
* Promote health/wellness benefits of massage therapy
* Maintain a professional and clean work environment & appearance
* Positive, energetic attitude
* Team player
* Perform various other duties as assigned
What's in it for you?
* Hourly wage plus commissions
* Flexible schedules
* Professional and safe work environment
* Employee discounts
* Employee rewards program/employee referral bonus
* Contests
Job Requirements:
* Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles.
* Excellent personal appearance, good verbal and written communication skills.
* Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest