Job Details

At Emprise Bank, everything we do is focused on empowering the neighborhoods, businesses, and people in our communities to thrive. We proudly work to provide extraordinary customer service and products to help our customers achieve their goals.

We are seeking a Business Process Automation Specialist to join our team. The Business Process Automation Specialist is responsible for solutioning and building automation processes within the technology department.

A successful candidate will have:

• Exemplary customer service experience
• Confident and articulate communication skills
• Strong attention to detail
• Analytical and critical thinking skills
• Sound and accurate judgement to support decision making
• Superb time management skills
• The ability to effectively build and maintain relationships with Emprise associates, customers, vendors, and others within the community
• An understanding of and commitment to our values
• Attitude and aptitude to engage in continuous development

Essential functions of the role:

• Business Process Automation - Collaborate with multiple business units to identify areas for automation to improve efficiency; Develop, implement and maintain automation solutions using RPA tools such as Power Automate, UiPath or similar platforms; Ensure automation processes meet business needs through an iterative approach; Document automation workflows, maintain accurate process records and implement error handling; Stay up to date on industry best practices and emerging automation technologies; Train other users on automation tools and best practices as needed
• Process Analysis & Optimization - Assist business units in evaluating and improving current workflows; Document and analyze existing processes, identifying areas for optimization; Work cross-functionally with stakeholders to recommend process improvements; Maintain documentation of workflow changes and ensure smooth implementation; Communicate process updates clearly to stakeholders
• Communication & Collaboration - Act as a liaison between business units and the technology division to ensure automation solutions align with business needs; Communicate with Emprise associates and vendors regarding process improvement initiatives and technology enhancements; Escalate issues and collaborate on resolutions as needed

Requirements

• Bachelor's Degree or equivalent education and experience that meet job requirements
• Experience in automation development using RPA tools such as Power Automate, UiPath or similar platforms is preferred
• Familiarity with Six Sigma, process improvement methodologies or financial systems applications support is preferred
• Proficiency in Microsoft Office Suite, including workflow tools, database tools, and reporting software
• Basic knowledge of scripting languages (PowerShell, Python or VBA) is a plus
• Strong documentation skills for process tracking and automation workflow documentation

Benefits

In addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success. We also offer shift differential pay for bilingual candidates!

At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.

To learn more, please visit our website at www.emprisebank.com.

Emprise Bank is an EEO/AA/ADA/Veteran Employer/Member FDIC/Drug Free Workplace.

Emprise Bank participates in E-Verify and will provide your Form-I 9 to the federal government to confirm authorization to work in the United States.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.