Job Details

POSITION: Project Manager
DEPARTMENT: Operations
CLASSIFICATION: Exempt

SUMMARY:

General Responsibilities:

The Project Manager plans, organizes, directs, and controls all cost of, installation, and subcontracting activities on large and/or complex systems or service installed jobs. This position will also monitor job status and control job costs while ensuring quality assurance and improving customer satisfaction.

Reports to: Equipment Team Lead
Direct reports: None

Direction:

• Minimal supervision.
• Coordinates the work of outside contractors.
• Directs the work of system specialists, service specialists, pipe fitters, mechanical, electrical and other personnel as designated.

MAJOR RESPONSIBILITIES:

50% Plans, organizes, directs, and controls all cost of, installation, and subcontracting activities on large and/or complex systems or service installed jobs.

• Prepares and implements project installation plans and procedures.
• Assists in developing and evaluating project pricing during design and development stage prior to contract.
• Participates in subcontractor walkthroughs to develop project scope and pricing.
• Tracks project results and delivers on project commitments according to budget, schedule, and scope.
• Understands and manages internal and external customer expectations.
• Manages the scheduling of work to ensure adequate submittals, technical information, materials, labor, and other resources are available as needed.
• Reviews project documents for any conflicts or missing information and promptly pursues clarification and instruction from the design team.
• Maintains construction schedule, including modifications, and coordinates task scheduling with other trades.
• Coordinates installation labor and subcontractors and directs work requirements.
• Serves as central point of contact between the client, sales engineer, controls engineer/programmer, service, manager, sales, outside contractors, and installation team.
• Maintains proper job records for both internal and external use.
• Consistently communicates job progress with superiors, subordinates, and others as needed.
• Initiates change orders for work outside of project scope and hands off to engineering or supervisor for pricing.
• Conducts project/job meetings, including safety meetings and documentation.
• Conducts project close out to include handoff of project to service department and updating contract information with marketing department.

25% Monitors job status and controls job costs.

• Provides information to determine labor and material requirements monthly.
• Maintains two-week look ahead and turns into manager by 5pm each Monday.
• Monitors financial, contract management and other management reports and tools to define project problems and remedy same; all to assure project profitability.
• Prepares information and assists with monthly forecasts.

20% Ensures quality assurance program to continuously improve customer satisfaction.

• Routinely visits job sites to ensure quality installation.
• Maintains regular communication with the contractor to ensure customer satisfaction on projects via bi-weekly equipment status report, phone calls and feedback.
• Regularly attends customer and networking events.
• Coordinates client training and assembles operations and maintenance binders for transition to client.
• Actively works to strengthen relationships and promote BCS services.

5% Handles warranty work issues and concerns.

• Researches the validity of warranty requests.
• Executes warranties with service, parts, accounting, and manufacturing.

QUALIFICATIONS:

Education

• Bachelor's degree in Construction/Project Management, Degree from Technical College or related field experience, preferred.

Skills and Experience

• Minimum two years of experience in construction management or related field.
• Experience in systems installation or systems services, preferred.
• Strong knowledge of engineering fundamentals and HVAC concepts and operations.
• Good subcontracting skills required.
• Familiarity with federal, state, and local building codes and safety regulations.
• An understanding of job cost reports and the ability to apply these to cost containment in handling of large projects.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Excellent oral and written communication skills.
• Mathematical abilities to add, subtract, multiply and divide all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and create and interpret graphs.
• Ability to build rapport and strengthen relationships with new and existing customers.
• Strong problem-solving ability.
• Ability to evaluate urgency of situation and prioritize tasks.
• Organized with an attention to detail.

Certificates, Licenses, Registrations

• Valid driver license

Other Requirements

• Requires occasional evening or weekend work.
• Requires travel to and from job sites, some may be out of town.
• Requires occasional overnight stays.

Training and development:

• Studies literature and attends seminars to keep current on products, processes and materials.