Job Details

Admin/Operations Assistant

This is a remote position.

About the Company: This agency is an award-winning digital marketing company with offices in Washington, D.C., New York City, and Toronto. They specialize in a comprehensive range of services, including paid media, SEO, website design and development, content marketing, conversion rate optimization (CRO), and social media management. Blending creativity with data-driven strategies, they help brands maximize visibility, drive targeted results, and enhance user engagement across various digital platforms.

About the Role: We are seeking a proactive Admin/Operations Assistant to provide both administrative and operational support within our fast-paced digital marketing agency. This role involves handling day-to-day administrative tasks, assisting with small/bigger projects, and supporting larger client-related initiatives, including coordination with external vendors. The ideal candidate has prior experience in a similar role within a digital marketing agency, is highly organized, and thrives in a dynamic, fast-moving environment.

Key Responsibilities:

• Manage general administrative tasks, including scheduling, correspondence, and documentation.
• Assist with small internal projects and support larger client-related projects.
• Maintain organized records and documentation to ensure team efficiency.
• Track project timelines, milestones, and priorities to keep projects on schedule.
• Coordinate with internal teams and external vendors for smooth project execution.
• Prepare presentations, reports, and supporting documents as needed.
• Act as a point of contact between the agency, clients, and external vendors.
• Draft, review, and manage client-facing documents and correspondence.
• Ensure timely, professional, and accurate communication with stakeholders.
• Utilize project management and collaboration tools (e.g., Notion, Google Workspace, Trello/Asana) to monitor tasks and deadlines.
• Identify opportunities for process improvements and assist with workflow optimization.
• Support preparation for meetings, events, and client calls, including research and logistics.

Requirements:

• Proven experience in administrative or operational support within a digital marketing agency.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills in English.
• Proficiency with modern productivity and collaboration tools (Google Workspace, Notion, project management software; HubSpot experience is a plus).
• Ability to work independently, exercise sound judgment, and solve problems proactively.
• Detail-oriented, flexible, and adaptable to shifting priorities.
• High level of discretion when handling confidential information.

Preferred Qualifications:

• Experience supporting client projects and coordinating with vendors.
• Familiarity with agency workflows, marketing operations, and campaign management.
• Experience preparing reports, presentations, and operational documentation.

Benefits:

• $1,400$1,700
• 100% Remote Job from anywhere in LATAM