Job Details

Light Assembly Repair Clerk (Lead) - 1st shift

Location: USA - Wichita, 3298 S. Turnpike Drive, Bldg 1-338G

Division: Solutions

Job Posting Title: Light Assembly Repair Clerk (Lead) - 1st shift - 102807 Time Type: Full Time

Role Summary: As a Customer Service Employee, you will play a crucial role in maintaining positive customer relationships and ensuring excellent customer service experiences. Your responsibilities include monitoring and upkeep of lineside point of delivery locations throughout campus. The organization, cleanliness, ability to identify parts compliance issues and coordinating with team members to meet customer needs efficiently while upholding the company's standards of customer satisfaction.

Principal Responsibilities:

• Lineside kitting of parts through use of kit carts, kit boxes or any staging structure at the point of delivery areas.
• Removing parts from vendor packaging at point of delivery areas as needed.
• Organize all delivered orders specific to customer needs/desire at point of delivery areas.
• General organization and cleanliness of point of delivery areas, removal of unnecessary items and discarding of trash.
• Safety Compliance: Adhere to the Safety Policy and Guidelines to ensure a safe warehouse working environment.
• Process Knowledge: Develop a good understanding of the delivery process as well as order paperwork information to provide accurate placement/organization as well as feedback to customer inquiries.
• Customer Communication: Provide communication to the customer and the management team regarding part issues within delivery point areas.
• Delivery: Utilize designated vehicles to deliver product to the customer, as well as return product to warehouse as needed.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources.

Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements.