Job Details

Join a people-first, family-owned automotive group with 29 dealerships across Minnesota, Kansas, and Illinois. For over 60 years, Walser has led automotive retailing with transparency and a commitment to exceptional customer care. As a Service Coordinator, youll be the first point of contact for our clients and help provide a seamless, high-quality service experience.

Compensation & Schedule

• $17.00-$19.00/hr
• Full-time schedule with consistent hours

What Youll Do

• Answer inbound calls and schedule service appointments while providing an exceptional client experience
• Perform outbound follow-up calls for due and overdue service clients, special order parts, and other follow-up tasks
• Manage incoming digital leads, live chats, and text messages to schedule service and address client questions
• Check for recalls, maintain service specials, and keep current with manufacturer notices
• Secure payments, scan customer information, and manage related paperwork
• Enter new and used vehicles into inventory, prepare folders, and manage deal jackets for the Sales Floor
• Verify eligibility and manage rebates, incentives, and lender stipulations for timely vehicle delivery
• Track appointments, manage the Plate Log, and assist with reconciliation of schedules and Notary deals

What Youll Bring

• High School Diploma, GED, or equivalent work experience
• 09 months automotive industry experience preferred
• Strong verbal and written communication skills
• High level of detail orientation and accuracy
• Beginner to intermediate proficiency in Microsoft Office (Outlook, Excel, Word)
• Valid drivers license with acceptable driving record

Whats in it for you?

• Paid training and professional development opportunities
• Career advancement potential within Walser Automotive Group
• Supportive, team-first environment
• Recognition programs and employee incentives
• Exposure to dealership operations and service processes
• Family-focused, people-first culture

Apply today to help Walser provide an exceptional experience for every service client!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.