Summary:
Summary: The Medical Assistant provides quality care in collaboration with Medical Providers, Integrated Care Consultants, and Nursing staff. The Medical Assistants supports the Nurse Clinic Manager to provide quality medical care to all Hunter Health Clinic (HHC) patients while maintaining compliance with all federal grants, OSHA, and HHC policies and procedures.
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Duties:
Essential Functions: • Assists Physicians, Mid-Levels, Nurses, and other Medical Assistants with patient care. • Prepares for the scheduled patient 1-2 days in advance to identify needs and orders, and then leads daily care team huddles while reviewing the completed visit preparations. • Assists with setting up patient rooms, tray and patient themselves for exams by what the visit entails. • Follows all processes and procedures during patient visits, including capturing vitals, perform procedures and follow-up, and administer medication as requested by provider. • Oversees that all prescription refill requests are reviewed and approved, then faxed and received. • Completes all documentation on patients for historical information, vaccinations, chief complaints, procedures, patient encounters, phone calls, referrals, education, medication, and follow-ups. • Assists with monitoring inventory and keeping the storage supply closet organized. • Follows all infection prevention protocols including handwashing, cleaning of the exam rooms, monitoring biohazard disposal receptables and sharps containers. • Completes all communication with patients and medication requests within HHC expected timeframes. • Completes all internal processing forms accurately. • Assists with managing quality and productivity standards. • Adheres to the Hunter Health Process focusing on schedule utilization, jockeying, 30-second reports, and other patient procedures. • Travels when necessary to meet operational needs. • Performs all other duties as assigned.
Qualifications:
Qualifications: • Certified or Registered Medical Technician, Medical Assistant and/or Certified Nurse Assistant is preferred. • Completion of a training course in Medical Assisting is preferred. • Current Basic Life Support (BLS) is required, within 30 days of hire. • 1-3 years of experience in healthcare is preferred, with experience in a community health center is also preferred. • Bilingual abilities are preferred, but not required. Skills: • Listens, identifies, and responds quickly and effectively to internal and external needs. • Communicates effectively with all patients. • Displays organizational skills, the ability to multi-task, and uses time and resources effectively. • Displays good judgment and decision-making skills. • Effectively collaborates and seeks clarification and confirms accuracy as needed. • Utilizes teamwork to achieve desired results and contributes to projects while developing positive working relationships. • Pursues goals with commitment and shows initiative. • Demonstrates accuracy, thoroughness, and reliability; manages time and priorities; develops and follows work procedures. • Evaluates own performance and accepts constructive feedback to continue learning. • Ability to maintain appropriate clinical privileges.
Work Type:
Permanent, Full
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