Job Details

Join a dedicated team performing essential functions to admit, pre-admit, update status, and transfer patients within a busy medical facility. This role emphasizes exceptional customer service and maintaining respectful relationships with all individuals encountered.

Essential Functions

• Collect all necessary demographic data, verify insurance eligibility, obtain assignments and signatures to admit or pre-admit patients while adhering to State and Federal guidelines, maintaining a 98% national accuracy rate.
• Notify Financial Counselors regarding private pay or patients with uncertain credit or insurance status.
• Distribute admission paperwork promptly to relevant departments and staff.
• Assist with patient transport as needed, serving a diverse patient population from newborns to geriatrics.
• Comply with HIPAA privacy and security regulations concerning Protected Health Information (PHI).
• Collect co-pays, co-insurance, and deductible amounts according to insurance eligibility programs and contracts.
• Process patient payments and complete daily deposits accurately.

Minimum Knowledge and Skills

• Basic clerical, computer, and keyboarding skills.
• Effective communication abilities.

Preferred Knowledge and Skills

• Medical terminology knowledge is a plus.
• Previous clerical and computer experience preferred.

Required Behavioral Skills

• Integrity: Demonstrates honesty and a commitment to doing the right thing.
• Compassion: Exhibits empathy and excellent customer service, managing conflict and offering solutions thoughtfully.
• Accountability: Takes ownership of tasks and adapts flexibly to changing priorities.
• Respect: Collaborates effectively with diverse populations and maintains a positive service orientation.
• Excellence: Strong communication and leadership skills, capable of influencing teams and facilitating process improvements.

Education and Experience

• No formal education required.
• Medical terminology and clerical experience preferred.

This position offers competitive pay and a generous benefits package within a supportive healthcare environment serving the Central Plains region of the United States.