Job Details

[Customer Service / Remote] - Anywhere in U.S. / Up to $49.8K per year / Medical, dental & vision / PTO / Home office stipend - As a Customer Support Specialist at Cars Commerce, you will: Develop an expertise in Cars Commerce products and services and the initiative to take an active role in sharing this knowledge with customers; Assist with various tasks and inquiries from our customers including dealers and/or consumers and internal customers; Track and document all customer inquiries and resolutions in SalesForce.com; Identify and escalate necessary customer inquiries and issues to Tier 2 Support, Product and Technical Support teams; Achieve individual and team service level goals...Hiring Immediately >>