Job Details

For over 50 years, Long John Silver's has been the go-to destination for delicious crispy seafood and creating unforgettable moments for families. With nearly 600 locations, we're proud to serve batter-dipped wild-caught whitefish, shrimp, chicken, and our legendary hushpuppies. No visit is complete without ringing the bell—a tradition that celebrates great food and even better experiences.

Our mission is to be the world's favorite seafood restaurant, and we empower our team to bring this vision to life every day through our shared PIRATE values:

• People First: We prioritize our crew members and guests, cultivating a supportive environment where everyone is valued and respected.
• Integrity: We maintain the highest standards of honesty and transparency in all our actions.
• Recognition: We celebrate the hard work and achievements of our crew, recognizing their vital contributions to our success.
• Accountability: We take ownership of our actions, ensuring we are reliable in delivering on our commitments.
• Teamwork: We foster collaboration, believing in the power of working together to achieve our goals.
• Excellence: We strive for excellence, continually aiming to exceed expectations in our products and services.

We're seeking a motivated Assistant Restaurant Manager to lead our team and deliver an outstanding guest experience!

Key Responsibilities:

• Ensure 100% satisfaction for every Long John Silver's guest.
• Quickly resolve customer concerns using BAM! to leave them happy and satisfied.
• Inspire and motivate team members to exceed performance expectations.
• Lead the team in gathering and acting on Voice of the Customer (VOC) feedback.
• Ensure optimal staffing levels to consistently meet guest service needs.
• Foster a culture of teamwork, respect, and accountability among all crew members and management.
• Commit to delivering positive engagement at every guest interaction.
• Maintain the highest standards of food safety, accuracy, and quality for all ingredients and menu items.
• Enhance profitability by effectively managing product projections and minimizing waste.
• Deliver a memorable experience through outstanding service and taste.
• Maintain a clean, safe, and inviting environment for both guests and team members.

Role Requirements:

• Must be 18 years of age or older.
• High School Diploma or Equivalent.
• Minimum of 3 months experience as a Shift Manager.
• Complete the Assistant Manager Readiness Checklist.
• Available to work at least 40 hours per week.
• Must have reliable transportation and be available for nights and weekends.
• Valid Driver's License required.
• Take pride in everything you do.
• Value customer service and positively impact guests' experiences.
• Thrive in a fast-paced environment.
• Uphold high standards of food quality and cleanliness.
• Bring positive energy and an uplifting attitude to the team.
• Demonstrate a commitment to timeliness and a sense of urgency.
• Ability to read and interpret work instructions in various formats.
• Capable of performing basic mathematical calculations and solving practical problems.

Physical Demands:

While performing the duties of this role, employees are regularly required to:

• Stand, walk, talk, and hear to communicate effectively.
• Handle, feel, and reach with hands and arms frequently.
• Occasionally sit, climb, or balance; stoop, kneel, crouch, or crawl, and lift/move up to 50 pounds.
• Possess specific vision abilities including peripheral vision and adjustment of focus.
• Be exposed to cooking fumes occasionally, with a moderate noise level in the work environment.
• Meet deadlines and adjust to changing priorities.
• Occasional travel may be required for training or regional support.

Join us and be a part of a team that creates a welcoming atmosphere and delivers a