Job Details

A leading fintech company is seeking a Senior Customer Contact Specialist for remote work from Columbus, OH. The role involves responding to customer inquiries and managing escalated calls efficiently. Candidates must have 12 years in customer service within a financial services or fintech setting. Familiarity with Salesforce and other tools is required. Upstart offers competitive compensation, comprehensive benefits, and a supportive company culture, emphasizing the importance of customer satisfaction.

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