Job Details

Job Title: Implementation Coordinator (Entry-Level)

Company Overview:
We are a leading provider of fleet management software solutions designed to help organizations improve fleet performance, reduce costs, and increase productivity. We are looking for adetail-oriented and motivated Implementation Coordinator to join our growing team and play a key support role in the deployment of our FASTER fleet management application.

Job Summary:
The Implementation Coordinator will assist in the onboarding and rollout of our software to new clients. This role involves supporting Implementation Consultants and Project Managers by coordinating project activities, communicating with clients, tracking deliverables, and helping configure software settings. This is an excellent opportunity for someone looking to gain experience in software implementation, project coordination, and client services.

Key Responsibilities:

• Assist Implementation Consultants in gathering client requirements and preparing documentation.
• Support the setup and configuration of the FASTER application under guidance.
• Help prepare training materials and assist in end-user training sessions.
• Track project timelines, deliverables, and status updates using internal tools.
• Coordinate meetings, schedule tasks, and maintain project checklists.
• Communicate basic technical information to clients and relay more complex issues to the appropriate team members.
• Provide general administrative support to ensure smooth project execution.
• Participate in team meetings to discuss progress, challenges, and opportunities for improvement.

• Associate's or Bachelor's degree in Information Technology, Business, Communications, or a related field.
• Internship experience or 0-2 years of professional experience in a technical support, project coordination, or customer service role.
• Interest in software systems, technology, or fleet operations.
• Strong verbal and written communication skills.
• Excellent organizational and time management abilities.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and grow in a client-facing, technology-focused role.
• Basic familiarity with Excel, project tracking tools, or CRM platforms is a plus.

• A supportive and collaborative team environment.
• On-the-job training and mentorship to help you grow your skills.
• Competitive salary and entry-level benefits package.
• Opportunities for career advancement within the Implementation or Product teams.
• The chance to contribute to meaningful projects that impact real-world operations.