Job Details

About Ellucian

Ellucian is a global market leader in education technology. We power innovation for higher education, partnering with more than 2,800 customers across 50 countries and serving over 20 million students. Ellucian's AI-powered platform, trained on the richest dataset available in higher education, drives efficiency, personalized experiences, and strengthened engagement for all students, faculty and staff. Fueled by decades of experience with a singular focus on the unique needs of learning institutions, the Ellucian platform features best-in-class SaaS capabilities and delivers insights needed now and into the future. These solutions and services span the entire student lifecycle, from student recruitment, enrollment, and retention to workforce analytics, fundraising, and alumni engagement. Ellucian's innovative solutions, vast ecosystem of partners, and user community of more than 45,000 provide best practices leading to greater institutional success and achieving better student outcomes.

Values Rooted in Purpose

We embrace the power to lead, the courage to innovate, and the determination to grow. At our core, we believe in humanizing our approach, recognizing that our people are our greatest strength. With a shared vision of transformation, we endeavor to shape a brighter future for higher education.

About the Opportunity

Ellucian is seeking an Associate Project Manager to join our North American Field Delivery team and support the successful implementation of our integrated administrative solutions for colleges and universities. In this role, you will assist in coordinating SaaS and cloud transformation projects, ensuring tasks are organized, timelines are tracked, and stakeholders remain aligned.
This position is an excellent opportunity to build foundational project management skills in a mission-driven environment, working alongside experienced delivery leaders while directly contributing to the success of higher education institutions.
At Ellucian, we power the essential work of colleges and universities so they can focus on changing lives through education. Joining our team means being part of an organization where your work has real impact on students, faculty, and institutions worldwide. You will collaborate with passionate professionals, gain exposure to cutting-edge SaaS and cloud solutions, and grow your career in an environment that values learning, inclusion, and innovation.

Where You Will Make an Impact

• Assist in coordinating projects through all phases of the Ellucian Implementation Methodology, from initiation through closeout.
• Track project activities, deliverables, and milestones to ensure progress is maintained and risks are visible.
• Support communication and coordination between project managers, delivery team members, client stakeholders, and internal peers.
• Help identify risks, issues, and dependencies, escalating appropriately to senior project managers or delivery leadership.
• Maintain accurate and timely project documentation, including status reports, meeting notes, and action item tracking.
• Coordinate scheduling, meeting logistics, and resource tracking to support on-time delivery.
• Contribute actively to project and team meetings, ensuring follow-ups and commitments are executed.
• Gain exposure to SaaS and cloud implementations, building technical and functional knowledge over time.
• Provide excellent customer service by responding promptly to requests and supporting strong client relationships.
• Support the Delivery Excellence function by assisting with deliverable standardization, process improvements, and supporting enhancements, helping drive continuous improvement across delivery practices and tooling.

• Foundational experience in project coordination, project support, or related roles (internships, coursework, or 1-2 years of professional experience preferred).
• Interest in developing expertise in SaaS, cloud, CRM, or ERP implementations.
• Basic understanding of project management principles, including planning, scheduling, risk awareness, and change tracking.
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively.
• Clear written and verbal communication skills, with comfort working across diverse stakeholder groups.
• A collaborative, proactive mindset with a strong desire to learn in a matrixed delivery environment.
• Familiarity with higher education processes is a plus, but not required.
• Working toward or interested in certifications such as PMP, Agile, or cloud-related credentials.

• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & BrightPlan - to help you save for the future
• Parental Leave
• 5 charitable days to support the community that supports us
• Telemedicine
• Wellness
• Headspace Care (mental health)
• Wellbeats (virtual fitness classes)
  
  • RethinkCare & Wellthy- caregiver support
  • Diversity and inclusion programs which provide access to internal employee resource groups
• Employee referral bonuses to encourage the addition of great new people to the team
• We Foster a learning culture with:
  • Education Assistance Program
  • Professional development opportunities