Job Details

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our "Fearless Pursuit of the Unexpected," wepush the boundaries to achieve real business value and societal impact for clients. Winner of the industry's most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek's Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description:

About the Role:

We're looking for an analytically sharp, culturally fluent analyst to join Zeno's Data & Intelligence team. The Senior Analyst will be the insight engine behind Zeno's new business efforts, surfacing the data, patterns, and human truths that fuel strategy and inspire creative thinking.

This role sits at the intersection of numbers and narrative, bridging the gap between the data we add up and the story it adds up to. Armed with audience, brand, category, competitive, and cultural intelligence, you'll decode what's happening in the world, why it matters, and how it should shape the story we tell next.

Responsibilities:

• Manage components of research design, data structuring, data analysis, and insight workflows to ensure deliverables meet strategic objectives and quality standards.

• Assess media and/or social coverage for prospects, competitors, and categories to identify emerging narratives, sentiment, share of voice, risks, whitespace, and opportunity territories.

• Use audience intelligence platforms to craft data-driven personas that reveal who the brand must reach and what will actually move them.

• Synthesize audience intelligence, cultural signals, media trends, brand, and category inputs into sharp, actionable insights that fuel strategic planning, creative development, and earned-first ideas.

• Present findings clearly to internal teams and senior stakeholders, translating data into strategic recommendations.

• Manage multiple fast-moving workstreams with tight deadlines and shifting priorities.

Qualifications

• 3+ years in analytics, insights, media intelligence, or communications measurement within PR, marketing research, or agency/consulting.

• Experience coordinating integrated research and analytics workstreams and partnering with cross-functional teams.

• Open to learning GEO

• Familiarity with both qualitative and quantitative research methods and their application to communications and brand challenges.

• Hands-on experience with media monitoring, audience intelligence, social listening platforms, and secondary research tools (e.g. Muck Rack, StatSocial, Resonate, MRI, Talkwalker, Mintel, Foresight Factory and/or others)

• Strong data analysis, visualization, and storytelling skills. Capable of building clean, insightful charts and shaping a narrative through data (Intermediate+ proficiency of Microsoft Excel and pivot tables required).

• Strong verbal and written communication skills, including the ability to present findings to senior stakeholders.

• Ability to work independently as well as part of a team.

• Detail-oriented, highly analytical, and curious about consumer behavior, culture, and emerging trends.
• Ability to think creatively, navigate ambiguity, adjust direction quickly, and deliver under rapid-turnaround conditions.
• Able to read the data and the room, balancing analytical rigor with strategic awareness and situational nuance.

Level 04

An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

About Our Benefits

Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness. Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance. We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long-term disability. Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program. Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support. And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self-care time. Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach. And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy. These and other benefits are available to non-temporary employees in the US.

Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job-related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self-identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations. If you want more information about any of the sections, please check with a company representative.