Job Details

Stord is The Consumer Experience Company, powering seamless checkout through delivery for today's leading brands. Stord is rapidly growing and is on track to double our revenue in the next 18 months. To meet and exceed this target, Stord is strategically scaling teams across the entire company, and seeking energetic experts to help us achieve our mission.

By combining comprehensive commerce-enablement technology with high-volume fulfillment services, Stord provides brands a platform to compete with retail giants. Stord manages over $10 billion of commerce annually through its fulfillment, warehousing, transportation, and operator-built software suite including OMS, Pre- and Post-Purchase, and WMS platforms. Stord is leveling the playing field for all brands to deliver the best consumer experience at scale.

With Stord, brands can increase cart conversion, improve unit economics, and drive sustained customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel fulfillment and shipping with leading technology to ensure fast shipping, reliable delivery promises, easy access to more channels, and improved margins on every order.

Hundreds of leading DTC and B2B companies like AG1, True Classic, Native, Seed Health, quip, goodr, Sundays for Dogs, and more trust Stord to deliver industry-leading consumer experiences on every order. Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe. Stord is backed by top-tier investors including Kleiner Perkins, Franklin Templeton, Founders Fund, Strike Capital, Baillie Gifford, and Salesforce Ventures.

About the Software Engineering Manager Position:

At Stord, we are on a mission to empower brands with a best-in-class logistics network by seamlessly integrating order management, fulfillment, and supply chain solutions. As a leader in cloud supply chain, we provide businesses with technology-driven logistics capabilities to optimize operations and drive efficiency.

We are seeking a highly skilled and experienced Engineering Manager to lead our Order Management System (OMS) engineering team. This OMS team is responsible for building and maintaining the Order Management System (OMS) and the Consumer Experience (CX) platform. The OMS powers our innovative, world-class logistics network, enabling leading omni-channel brands to achieve significant optimizations and cost savings. Through advanced automation, intelligent routing, and robust order management tools, it ensures that orders are fulfilled in alignment with each client's unique goals and objectives. Meanwhile, the CX platform serves as Stord's consumer-facing solution, enabling our clients' customers to engage seamlessly with their brands through pre and post-purchase interactions, enhancing the overall consumer experience.

As an Engineering Manager, you will be responsible for guiding a team of talented engineers, fostering a culture of technical excellence, and ensuring the timely delivery of high-quality software solutions. This role will push you to evolve into a more effective, resilient, and strategic leader, equipping you with the skills to navigate complexity, drive high-impact initiatives, and inspire a high-performing team. Your primary goal will be to help your team operate with autonomy, speed, and technical excellence. If you thrive in a fast-moving, execution-focused culture and are excited by the opportunity to drive innovation in the supply chain and logistics space, we want to hear from you.

What You'll Do
Lead & Develop: Build, mentor, and manage a high-performing engineering team, fostering a culture of collaboration, innovation, and technical excellence.
Technical Leadership: Provide architectural and technical guidance to ensure scalability, security, and maintainability of the OMS.
Execution & Delivery: Oversee the development lifecycle, ensuring efficient planning, prioritization, and execution of engineering projects.
Cross-functional Collaboration: Work closely with Product, Design, and Operations teams to align technical initiatives with business objectives.
Process Improvement: Enhance engineering processes, streamline workflows, and implement best practices to drive operational efficiency.
Code & Architecture Oversight: Ensure high code quality and adherence to software development best practices through design reviews and technical mentorship.
Strategic Planning: Contribute to the engineering strategy and roadmap, aligning it with Stord's broader business goals.

What You'll Need
Proven experience (5+ years) in software engineering, with 2+ years in an engineering leadership role.
Strong background in development, preferably in Elixir/Phoenix or other functional programming languages.
Experience working on large-scale distributed systems or complex enterprise applications.
Ability to mentor, coach, and develop engineers, fostering a culture of learning and continuous improvement.
Excellent problem-solving skills and ability to make data-driven decisions in a fast-paced environment.
Strong understanding of software development best practices, system architecture, and DevOps principles.
Excellent communication skills with the ability to work cross-functionally with Product, Design, and other teams. You will be required to clearly articulate complex technical ideas and plans with people of diverse backgrounds.

Bonus Points

• Previous experience as an Engineering Manager at multiple companies.
• Previous startup experience.
• Experience in logistics or supply chain technology.
• Hands-on experience with OMS platforms or Consumer Experience (CX) platforms or e-commerce platforms.