Job Details

Site: Mass General Brigham Health Plan Holding Company, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Responsible for engaging prospective and existing customers through inbound and outbound communications, identifying their insurance needs, and recommending tailored solutions that align with our product offerings.

Job Summary
Responsible for engaging prospective and existing customers through inbound and outbound communications, identifying their insurance needs, and recommending tailored solutions that align with our product offerings.

Essential Functions
-Conduct outbound and receive inbound calls to offer MGB Health plan products.
-Deliver compelling sales presentations and proposals that effectively communicate the MGBH DSNP plan offerings.
-Meet or exceed monthly and annual sales targets.
-Maintain accurate records of customer interactions and sales activities in CRM systems.
-Stay informed on industry trends, product updates, and compliance requirements.

Qualifications

Education
High School Diploma or Equivalent required; Bachelor's Degree Related Field of Study preferred

Licenses and Credentials

Health Insurance License preferred

Experience

• At least 3-5 years of General Sales Experience required
• At least 2-3 years of HMO/Health Care Industry Experience preferred
• At least 1-2 years of Government Program Experience preferred
• At least 1-2 years of Bilingual Spanish 1-2 years preferred

Knowledge, Skills, and Abilities

• Knowledge of ethical sales practices, knowledge of health insurance, including industry regulations.
• Proficient in persuasive and negotiation skills, with the ability to communicate the value and impact of the organization's mission and programs.
• Excellent interpersonal and relationship-building skills, with the ability to connect with diverse individuals and establish trust.
• Exceptional verbal and written communication skills, with the ability to tailor messaging to different audiences.
• Demonstrated problem-solving skills and ability to think creatively to overcome obstacles.
• Self-motivated and target-driven, with a proficient work ethic and ability to work independently.

Additional Job Details (if applicable)

Working Conditions

• This is a remote role that can be done from most US states
• This is a full-time position with operating hours Monday through Friday, 8:00 AM-8:00 PM EDT. The role will have a rotating schedule every month to include five 8-hour days within that timeframe

Remote Type

Remote

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range
$21.78 - $31.08/Hourly

Grade
4

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

Mass General Brigham Health Plan Holding Company, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-###-####.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.