Job Details

About My Client:-

My client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients,client brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries

Role---Salesforce Solution Architect

Remote

Job Description:

• IT experience with at least Salesforce.com with a strong Service Oriented Architecture and integration background
• Should have developed architecture and design for multiple client engagements using Service cloud features
• Experience in migrating legacy Service cloud chat to MIAW
• Experience in highly customized instance with plugins like neura flash to accommodate large files in the chat window up to 25 GB, which need to be migrated
• Omni studio implementation and certification
• Experience in architecting and designing systems on Force.com platform
• Led 2 - 3 architecture and consulting engagements
• Accountable for the overall Service cloud (MIAW/Chat functionality) technical solution and its successful implementation with 'configure first' approach.
• Responsible for Architecture and high-level solution design
• Define development guidelines and test execution plans.
• Guide the Scrum Master and Technical Leads on technical dependencies and activity sequencing within the project.
• Will also be hands on in delivering the requirements.
• Experience in multiple end to end implementations of Salesforce.com.
• Good understanding of different Salesforce products - Sales Cloud, Experience Cloud.
• Good knowledge & work experience in SFDC configuration, customization, programming with APEX Class / Triggers / APIs, Visual Force,LWC,HTML,CSS, Javascript SOQL, SOSL and implementing new instances of Salesforce.com application from scratch.
• Experienced in ETL processes, experience using EAI tools would be an added advantage
• In depth understanding and experience in implementing single signon, web security, Salesforce application security
• Should have good work experience in implementing Service cloud design patterns
• Implemented best practices to manage large volume data and work within governor limits
• Should have deployment experience using ANT tool or change set, data migration using data loader and other commercial tools.
• AppExchange product development experience would be added advantage
• Understanding of Server side and Client side technologies
• Published POV and White Papers on Salesforce, Cloud and SaaS platforms
• Salesforce certifications such as Salesforce Certified Platform Developer, App Builder, Service Cloud,Salesforce Certified Technical Architect, and/or Salesforce Certified System Architect.
• Financial Service Cloud(FSC) Certification ( added advantage) .

Responsibilities

• Define and Design overall solution architecture
• Perform feasibility analysis of business requirements, from implementation point of view
• Engage with CXO level stakeholders and conduct solution workshops
• Design/propose technical solution options
• Analyze and design the underlying data model, data flows, interfaces, integration points
• Oversee the development and quality assurance efforts and provide the technical guidance whenever required
• Participate and lead all the technical discussions with team as well as all other stakeholders
• Participate in technical consulting assignments to compare technology options, ROI calculations and recommend the right fit solution
• Participate in presales activities as solution architect designing the overall solution
• Build solution offerings and develop POVs and white papers.

Disclaimer: E-Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability."