Job Details

Job title: ERP Integration Engineer

Location: Transact/CBORD

Who we are

Transact and CBORD have joined forces as industry leaders to bring the best integrated technology solutions to education, healthcare, and business campuses worldwide. Be a part of this exciting new partnership, committed to transforming organizations and improving the lives of people doing mission-critical work.

What You will Be Doing- Overall Job Description

This position is responsible for the deployment, configuration, and support of the software interfaces between Transact Payments software and client ERP systems, as well as technical support and configuration of several related products in the software suite. This position works closely with our deployment teams as a technical expert and may function as a liaison to the engineering and support teams.

What you will be doing

• Install, troubleshoot, and maintain Enterprise Resource Planning (ERP) interface software connecting Payment Suite product to our clients' systems, which reside on a diverse and growing set of ERP platforms, including Ellucian products, PeopleSoft and Oracle
• Perform advanced troubleshooting and debugging of the payment services product, interfaces and client systems setup
• Provide technical expertise to resolve client issues by working closely with other engineering teams and deployment staff.
• Work directly with ERP and third-party vendors and consultants to support, troubleshoot and extend our product line.
• Design and implement electronic billing templates in coordination with the Deployment and Support teams
• Assist in the creation of xsl templates for display of real time information to students
• Function as a subject matter expert in the Transact Payments product suite and interface packages
• Perform UAT on new interface or product enhancements/fixes as assigned
• Assist in the creation and updating documentation relating to the product suite and interface packages as needed for both internal and external use
• Provide technical expertise as needed in pre-deployment and deployment tasks such as attending deployment scheduling, technical overview, and project calls. Occasionally may need to attend sales calls to provide technical expertise for the sales support team.

What You will Bring to the Table

• Degree in Computer Science (or related field) or equivalent experience.
• Ability to work directly with clients.
• Experience working with US Clients preferred, but not required
• Ability to manage multiple projects with minimal supervision while adhering to project timelines
• Ability to remain organized while working with multiple teams on varied and complex tasks
• Oracle Database (or) Microsoft SQL experience
• Experience in web technologies and standards like web services (REST/SOAP), XML/XSL, html, CSS, web portals and security
• Ability to successfully train and make presentation to clients and colleagues
• Outgoing professional personality with excellent written and oral communication skills
• Knowledge of DB packages (functions triggers etc.)
• May require 10-15% travel

What's Good to Know

• This position may require overtime during busy seasons and whenever there is increased project volume or projects with short timelines.
• Minimal travel may be required to attend annual department meetings or participate in our User Group Conference.

Who You will Work With

• External Clients

• Internal team members such as Installation Specialists, Project Managers, Support, Sales, and Supply Chain

• • What you get when you join our team

• Flexible time off to include paid holidays and volunteer time

• Robust health, dental, and vision insurance plans on your first day of employment

• Comprehensive employee assistance program (EAP)

• Employer-paid life insurance/AD&D/short-term and long-term disability insurance

• Flexible spending account (FSA) or health savings account (HSA)

• Matched 401(k)

• Employee stock purchase plan

Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity, or commissions.

Transact + CBORD is an equal employment opportunity employer and considers qualified applicants for employment without regard to race, gender, age, religion, national origin, marital status, disability, sexual orientation, protected military/veteran status, or any other protected factor.

As of Aug. 20, 2024, Transact and CBORD have merged to drive innovation and operational excellence across education, healthcare, and corporate markets. You can read more about the merger here: Transact News or CBORD Newsroom.