Job Details

Title: Customer Service Representative

Location: Remote

Pay Rate: $17.20 w2

Term: Contract

Job Description/Responsibilities

• Must have banking or financial domain experience
• Answer inbound calls from our internal clients at the branches.
• Educate Financial Advisors on account services and capabilities.
• Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks
• Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries

Required Skills:

• Excellent communication and organizational skills, attention to detail, and strong follow-up skills
• Strong problem-solving skills
• Flexible and adaptable to change
• Proficient in Microsoft Office Suite
• Windows navigation skills

What are the top Must Haves for this role?

Given the nature of the role and the need for clear communication with clients and cross-functional teams, we're looking for candidates with strong proficiency in spoken and written English.

• Experience 1-2 year minimum in call center environment.
• Excellent Communication skills
• Strong organizational skills and attention to detail

Please send resume to ...@reqroute.com.