Job Details
Senior IT Solutions Analyst
2026-01-26 Strategic Systems all cities,AK
Description:
Key Skill Sets
Physical Requirements:
The physical requirements for this office role include the ability to sit or stand for extended periods, typically up to 8 hours a day, and regularly operate standard office equipment such as computers and phones. Employees should be able to lift up to 15 pounds occasionally and frequently perform tasks that require typing, writing, and document handling. Effective verbal and written communication skills are necessary, along with adequate visual and auditory abilities to read materials and participate in meetings.
EEOC Statement:
Strategic Systems, Inc., and its affiliates, is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. We believe diversity drives innovation and we are dedicated to fostering a workplace that respects and values the contributions of all individuals.
Job Title: Senior IT Solutions Analyst
Reports To: Senior Architect
Work Location: Hybrid
Status: Exempt
Full Time/Part Time: Full-time
Senior IT Solutions Analyst
Job Requirements
- Hands-on expertise in OTM Fleet Management modules, including driver management, equipment/power unit tracking, dispatching, and the ability to translate business requirements into scalable OTM fleet solutions.
- Configure and enhance OTM (agents, workflows, statuses, and route groups).
- Strong PL/SQL skills for developing stored procedures, queries, triggers, and performance tuning.
- Integrate OTM with external systems (web services, XML, middleware, telematics/ELD).
- Monitor and troubleshoot OTM server-related issues, including application performance, log analysis, and environment stability.
- Perform root cause analysis for performance bottlenecks in agents, workflows, and integrations.
- Diagnose and resolve thread management, agent delays, and deadlocks within OTM.
- Conduct database tuning and table optimization to improve OTM performance.
- Collaborate with system administrators and DBAs on server load balancing, patching, and upgrades.
- Solid understanding of transportation, truckload operations, fleet optimization, and compliance.
- Develop and support reporting and analytics using BI Publisher and Tableau.
- Conduct fit-gap analysis and design scalable fleet solutions with minimal customization.
- Familiarity with OTM Cloud migration and roadmap preferred.
Key Skill Sets
- Deep knowledge of the OTM data model, fleet-specific tables, and driver/asset workflows.
- Proficiency in OTM configuration and automation (agents, workflow logic, event triggers).
- Strong skills in server performance tuning and OTM environment optimization.
- Advanced PL/SQL debugging and query optimization for high-volume transactions.
- Ability to analyze and resolve deadlocks, agent execution delays, and thread contention.
- Proficiency in capacity planning, ensuring system scalability and resilience.
- Strong problem-solving mindset for complex OTM application and infrastructure issues.
Physical Requirements:
The physical requirements for this office role include the ability to sit or stand for extended periods, typically up to 8 hours a day, and regularly operate standard office equipment such as computers and phones. Employees should be able to lift up to 15 pounds occasionally and frequently perform tasks that require typing, writing, and document handling. Effective verbal and written communication skills are necessary, along with adequate visual and auditory abilities to read materials and participate in meetings.
EEOC Statement:
Strategic Systems, Inc., and its affiliates, is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected characteristic. We believe diversity drives innovation and we are dedicated to fostering a workplace that respects and values the contributions of all individuals.