Job Details

Responsibilities
• Being a 'User' focused individual who keeps the customer at the heart of everything we do.
• Defining & prioritizing the product roadmap, while balancing budget, timelines, and other constraints.
• Develop and communicate the product vision, strategy and roadmap, ensuring alignment to the organization's product strategy and business objectives
• Clearly communicating our strategy and our key metrics in regular product sync-up meetings to business, peers & other interlocked teams.
• Gathering valuable inputs, updating the plans accordingly, and communicating their impact to all the relevant stakeholders.
• Taking initiative for getting the requirements, providing their clear interpretations using user stories.
• Writing product requirements including: Use cases, user stories, and acceptance criteria
• Proving yourself to be Data driven. Base your decisions on facts rather than opinions.
• Displaying passion about product development and constantly looking for ways to improve it.
• Exhibiting strong problem-solving skills and willingness to roll up one's sleeves to get the job done.
• Measures product performance as well as value delivered to clients and adjusts product roadmaps and plans where necessary
• Being skilled at working effectively with cross functional teams in a matrix organization.
• Keeping an open mind and be a team player with excellent communication skills.

Qualifications/Requirements
• 8+ years of progressive career in IT.
• 5+ years' experience as an Agile Product owner, or equivalent experience as a Business Analyst or Product Owner for a SaaS product
• Experience with Salesforce is essential, experience in Service Cloud is a preference.
• Should have a deep understanding of Salesforce's capabilities and features and you keep up to date on new features and functionality that gets released.
• Good product design and interaction design skills.
• Should be able to write a detailed Product Requirements Doc.
• Problem solving skills - be able to break down high level requirements into actionable tasks.
• Pay attention to user experience and details
• Good data analysing skills.
• Be familiar with data driven product optimization.
• Positive, willing to solve complex problems.
• Good communication skills should be able to coordinate different teams to achieve the goal.
• Cross culture work experience is preferred.
• Any one Salesforce certification is must.
• Bachelor's degree or above.