Job Details

Sr Ability Analyst - C409AN

Ability Specialist - C409BN

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

Do you pride yourself on finding solutions and solving problems, by being a good listener and critical thinker?

This is your opportunity to give those passions and talents new purpose by applying them to meaningful work at The Hartford.

The Senior Ability Analyst primarily investigates claims to make timely, accurate and customer-focused initial and ongoing Long Term Disability benefit determinations using vocational, medical, and financial claim management.

The Senior Ability Analyst supports our mission of helping our customers rebuild their lives after an unexpected event or illness happens while following corporate claim standards, policies, and procedures, and statutory, regulatory and ethics requirements. Claim complexity varies depending on tenure in role, which may be inclusive of working with customers with behavioral health/mental illnesses and terminal diagnoses.

Work Arrangements

• This role can have a Hybrid or Remote work arrangement.
• Candidates who live near one of our office locations (Hartford CT, San Antonio TX, Naperville IL, Lake Mary FL, Scottsdale AZ, Alpharetta GA) will have the expectation of working in an office 3 days a week (Tuesday through Thursday).
• Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

Start Date

• 3/16/2026

Training

• Training Hours: Core business hours M-F
• Length of Training: 6-8 weeks
• Work Hours After Training: Core business hours

Responsibilities

• Obtain information from the claimant, employer, and medical provider(s) to make Long-Term Disability decisions
• Analyze medical and financial information to determine eligibility for benefits
• Provide exceptional customer service using professional written and verbal communication skills
• Maintain a dedication to meeting the expectations and requirements of internal and external customers
• Help to create a positive team environment that is inclusive to all employees

Qualifications

• 2+ years of claim experience preferred
• Excellent time management and organizational skills
• Detail-oriented with the ability to maintain a high level of quality and accuracy, while meeting productivity expectations
• An ability to adapt to new ideas and situations
• Proficiency in Microsoft Office applications and the ability to navigate multiple systems simultaneously
• High School Diploma/GED is required

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$44,400 - $79,800

The posted salary range reflects our ability to hire at different position titles and levels depending on background and experience.

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us | Our Culture | What It's Like to Work Here | Perks & Benefits