Job Details

As a Service Desk Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you'll have the opportunity to impact several areas of our store services.WHAT YOU'LL DO:Own the customer experience - greet people sincerely, be friendly and thank every customerAnswer a multi-line telephone - assist customers or direct them to the appropriate areaProvide customer charge account services, including opening accounts, accepting payments, and answering customer questionsPrepare, box, and wrap customer purchases and online orders for shipmentCalculate service desk and store cash work - prepare bank depositsMaintain a clean and organized departmentBe available to work day, evening, and weekend shiftsWHAT YOU CAN EXPECT:We're committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.Competitive wagesGenerous merchandise discountComprehensive benefits401(k) retirement planNo extended holiday hoursPromote from within philosophy - creates endless career opportunities!ABOUT US:Von Maur's reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We're committed to being a great place to work, where you can take pride in your work and grow professionally.