Job Details

Who We Are:

Founded in 2018 and headquartered in Columbus, Ohio, Foxen provides innovative insurance compliance solutions and financial services for the mutual benefit of property owners, managers, and residents in multifamily real estate. Foxen is comprised of technologists and developers, insurance and finance professionals, and property management industry veterans. We leverage extensive expertise and collaboration to deliver technology-driven solutions that seamlessly meet the needs of our customers. Foxen's products revolutionize flawed and antiquated processes, while simultaneously creating property revenue and financial wellness for residents.

Foxen earned a spot on Inc.'s 2025 Best Places to Work list - a proud reflection of the culture we're building as we grow. We're scaling fast and looking for people who want to be part of something exciting. Meet the team at foxen.com/about-us.

What You'll Do:

As Director of Revenue Operations & Revenue Technology, you'll own Foxen's go-to-market systems, data, and AI-powered workflows to help our teams win more business, faster, and with greater predictability. This is a hands-on leadership role responsible for designing, operating, and continuously improving the technology and intelligence that power Sales, Marketing, Customer Operations and Insurance Solutions with a relentless focus on revenue growth and efficiency.

You'll act as the architect and operator of Foxen's revenue engine, embedding AI into daily workflows to increase sales velocity, improve conversion, and eliminate manual friction that slows deals down, while ensuring our teams have accurate, actionable data to close and expand more effectively. This role combines strategic ownership with day-to-day execution and will lead an existing team that scales in 2026 as we deliver on our AI road map in direct support of revenue growth and forecast reliability.

Top Impact Areas:

• Embed AI and automation into revenue workflows to accelerate sales execution, improve productivity, and deliver more accurate forecasting and decision-making.
• Own and optimize Foxen's go-to-market technology stack and data foundation to drive sales efficiency, visibility, and scale
• Design and build scalable revenue systems that support Foxen's growth in the property management ecosystem
• Deliver reporting and insights that directly improve lead quality, conversion rates, and sales prioritization.

Key Responsibilities:

• Own the strategy and execution of Foxen's go-to-market technology stack (Salesforce, Pardot, Braze, ZoomInfo, Gong, Gong Engage & Propensity/ABM platform)
• Serve as system owner and hands-on administrator for Salesforce and Gong, ensuring strong adoption, data quality, and a disciplined operating cadence
• Design, deploy, and continuously improve AI-powered workflows for lead prioritization, routing, forecasting, deal insights, and engagement; acting as the champion to identify new tech or build in-house solutions to help us scale
• Orchestrate data across Sales, Relationship Management, Marketing, Customer Operations, and Finance into a single source of truth
• Build and maintain integrations using iPaaS tools and/or custom development (APIs, workflows, scripts, webhooks)
• Partner closely with Sales leadership, Relationship Management, Customer Operations, Marketing, Product, and Engineering
• Reduce manual "swivel-chair" work through automation, validation rules, and enrichment processes
• Lead and develop an existing Revenue Operations / Revenue Technology team while remaining a hands-on owner of systems, workflows, and execution
• Translate business needs into scalable systems, roadmaps, and measurable outcomes
• Lead or contribute to cross-functional operations initiatives as needed to support company-wide growth and efficiency goals.

What You Bring:

• 5-8+ years of experience in Sales Operations, Revenue Operations, or Revenue Technology roles
• 1-3+ years of experience leading and developing a team, with a hands-on, player-coach approach
• Experience designing and maintaining document generation and contract workflows (e.g., Conga) within Salesforce
• Extensive hands-on expertise with Salesforce and managing a modern go-to-market tech stack
• Experience applying AI (Agentforce), automation, or advanced analytics to real-world revenue workflows
• Strong systems mindset with comfort working across integrations, APIs, and data flows

What We Offer:

As a Director of Revenue Operations, you'll enjoy competitive pay, bonus opportunities, and a comprehensive benefits package designed to support your well-being both inside and outside of work. Our benefits include your choice of three health insurance plans, voluntary dental and vision coverage, short- and long-term disability, life insurance, paid holidays, paid time off, a 401(k) with a 4% company match, and an annual learning & development stipend. This is a full-time, exempt position reporting to the VP of Operations, with occasional travel required for training and company events.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.