Job Details

Liberty Healthcare is hiring for multiple "Benefits Advisor" positions which will support a national helpline for older adults and caregivers. As a Benefits Advisor, you will use a person-centered approach to engage individuals in conversations that focus on their current situation, needs, preferences, resources and level of knowledge about accessing various benefits. Your day-to-day responsibilities will involve: Fielding a high volume of phone calls and online chats Talking with individuals and caregivers Conducting assessments to determine individual's goals and preferences Identifying health and safety concerns Providing information and answering questions Educating people about available resources and facilitating referrals Documenting interactions and relevant information in computer systems This is a remote position which will allow you to work from your home office. The help line will operate Monday through Friday from 7:00 am to 6:00 pm (Central Time). Work schedules will be e...Support, Coordinator, Remote, Technology, Healthcare