Job Details

Job Title: Shipping/Receiving Clerk 4

Location with zip code: Wichita, KS 67226

Pay Rate: $18-$20/hr on w2

Shift Timing (Day/ Evening/ Night: 11:00 am to 08:00pm 2nd shift

Duration: 12 + months

Job Description:

• This position oversees the life-cycle of a repair order from purchase order placement to order closure in the applicable systems.
• This position creates quotes and sales orders, accurately reflecting customer purchase order requirements, in the SAP Sales & Distribution module.
• Managing ongoing changes to SAP sales orders, monitoring inventory and billing reports and taking appropriate action is also performed.
• Regular communication with external and internal customers is necessary.
• Actions directly impact sales, profit and on-time delivery performance.
• Training will be on 1st shift for at least one month, before going to 2nd shift
• SAP experience would be preferred, but not required

• Assist when required to verify incoming shipments accuracy, identify discrepancies and work with Customer and internal depart-ments to resolve.
• Verify Customer Purchase Order requirements, ensuring these can be performed by the Service Center, resolving these prior to accept-ing work by monitoring and following up with internal and external Customers.
• Understand Service Contract, Customer requirements and process flow for the creation of Service Notifications in SAP.
• Monitor own output and quality of the work to ensure alignment with organizations standard
• With moderate supervision demonstrate ability to use tools, systems, procedures and processes required to create SAP service notifications.
• Assist in identifying process constraints to team resolution and implementing improvements for Customer Satisfaction
• May perform and assist with special projects, as required.
• Demonstrates moderate ability to use SAP reporting tools to create reports to meet customer expectation
• Coordinate holidays, extra hours, shift changes
• Administration of the different customer portal
• Validate and capture the reported defects
• Modify orders on SAP system

• Typically requires AA/AS degree (or other 2-year post high school training) with a minimum of 4 years of relevant experience.
• Must be a U.S. Person/Permanent Resident "Green Card" holder.
• Prior experience in a related environment involving written and oral communication with internal or external customers.

• Prior experience using SAP or other ERP system.
• Prior experience using Microsoft Office Suite.

• 2-year AA/AS degree (or other 2-year post-high school training) required