Job Details

Benefits:

Employee discounts

Flexible schedule

Paid time off

About the Role:

Join our dynamic team at Hampton Inn at Blast Off Bay, where hospitality meets adventure! As the Front Desk Associate, you will be the welcoming face for our guests, ensuring a memorable stay at our vibrant hotel in Goddard, KS.

Responsibilities:

Greet and check-in guests with a warm and friendly demeanor.

Manage reservations and provide information about hotel amenities and local attractions.

Handle guest inquiries and resolve issues promptly and efficiently.

Process payments and maintain accurate records of transactions.

Monitor and maintain the cleanliness and organization of the front desk area.

Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.

Assist with administrative tasks and support hotel operations as needed.

Provide exceptional customer service to enhance the guest experience.

Requirements:

High school diploma or equivalent; hospitality experience preferred.

Strong communication and interpersonal skills.

Proficient in computer systems and hotel management software.

Ability to multitask and work in a fast-paced environment.

Detail-oriented with excellent organizational skills.

Must be available to work flexible hours, including weekends and holidays.

Positive attitude and a passion for providing outstanding service.

Previous experience in a customer-facing role is a plus.