Job Details

About The Center at Waterfront: The Center at Waterfront is a premier [e.g., skilled nursing and rehabilitation facility / senior living community / healthcare center] dedicated to exceptional resident care. We foster a supportive, team-oriented environment focused on enhancing quality of life for all we serve.

Job Summary: The Admission Coordinator Assistant provides vital administrative and clerical support to the Admission Coordinator, ensuring a smooth and welcoming admission process for prospective residents. This full-time role serves as a compassionate first point of contact.

Key Responsibilities:

• Manage inquiries from prospective residents/families (phone, email, in-person).
• Conduct facility tours, highlighting features and benefits.
• Prepare and organize admission packets.
• Collect and verify resident data, insurance, and medical documentation.
• Maintain accurate, confidential admission records (physical/electronic) compliant with regulations.
• Schedule admission appointments, tours, and meetings.
• Communicate effectively and compassionately with residents, families, and team.
• Provide general administrative support (filing, data entry, correspondence).
• Coordinate new resident arrivals for a seamless transition.
• Collaborate with other departments to ensure coordinated care.
• Perform other duties as assigned to support the admissions team.

Qualifications:

• High School Diploma or equivalent required; Associate's Degree preferred.
• 1-2 years administrative support experience, preferably in healthcare, senior living, or customer service.
• Exceptional interpersonal and communication skills; friendly and compassionate demeanor.
• Strong organizational skills and attention to detail; ability to multitask.
• Proficiency in Microsoft Office Suite; comfortable learning new software.
• Ability to maintain confidentiality.
• Proactive, positive attitude, teamwork, and commitment to resident satisfaction.
• Knowledge of medical terminology/healthcare admissions a plus.

Why Join The Center at Waterfront?

• Competitive Compensation: Recognizes your skills and contributions.
• Great Benefits Package: Comprehensive health, dental, vision, PTO, retirement plans.
• Fun Working Environment: Supportive, collaborative team where contributions are valued.
• Full-Time Opportunity: Stable employment with growth potential.

To Apply: Submit your resume and cover letter detailing relevant experience to [email address or link to application portal].

The Center at Waterfront is an Equal Opportunity Employer. We celebrate diversity and inclusivity.