Job Details

A company is looking for a Customer Support Specialist (Spanish Speaking).Key ResponsibilitiesManage communication channels including live chat, emails, and phone callsAssist clients with their trading accounts and resolve technical or transactional issuesMaintain CRM records and coordinate with internal departments for inquiries requiring further investigationRequired QualificationsProven experience in a customer support or client service roleBackground in Forex trading or financial markets is a strong advantageExcellent command of English and Spanish, both spoken and writtenProficient in Microsoft Office applications (Word, Excel, Outlook)Flexible to work on a rotating shift schedule