Job Details

Step into a pivotal front-line role with the City of Wichita as a Customer Service Clerk 1 Housing, where your skills directly support the community by providing accurate, professional, and timely customer service. This position blends clerical expertise with public interaction, ensuring that inquirieswhether by phone or in personare handled efficiently and in accordance with established policies. You will manage records, process payments, reconcile receipts, and assist residents with housing-related services, playing a key role in maintaining trust and satisfaction. While work is performed independently, collaboration with supervisors ensures complex situations are resolved effectively. This role offers an opportunity to grow professionally, gain hands-on municipal experience, and make a meaningful impact on the community through exceptional service delivery. Workdays and Hours - Monday - Friday 8:00 am - 5:00 pm. Bargaining Unit: Service Employee's International (SEIU) - - Postin...Customer Service, Clerk, Service, Microsoft, Records, Housing, Retail